Conditions & Mentions – Tour-frenchylangue
– 1. Terms and Conditions (CGU)
– 2. Conditions Générales de Vente (CGV)
– 3. Privacy Policy / Politique de confidentialité
– 4. Cookie Policy (si applicable)
– 5. Legal Notice / Mentions légales
– 6. Forum & Form Clauses

 

Type of website: E.commerce 

Effective date: 25 of October 2025

Website: www.tour-frenchylangue.com (hereinafter referred to as “the Site”) 

The Site is owned and operated by Tourfrenchylangue. 

Tourfrenchylange is the data controller and can be contacted at:

• 📧 frenchforbeginners@tr-frenchylangue.club

• 📞 (936) 419-2263

 

Purpose of this Privacy Policy

The purpose of this Privacy Policy is to inform users of the Site about:

1. The personal data we collect

2. How the collected data is used

3. Who has access to the data

4. The rights of Site users

5. The Site’s cookie policy

This Privacy Policy applies in addition to the general Terms and Conditions of the Site.

GDPR Compliance and Legal Basis

This Privacy Policy applies in addition to the general Terms and Conditions of our Site.

GDPR

For users in the European Union, we adhere to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (“GDPR”). 

For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer, as Tourfrenchylangue does not fall within the categories of controllers or processors required to do so under Article 37 of the GDPR.

 

Consent

By using our Site, users agree that they consent to:

1. The conditions set out in this Privacy Policy.

When the legal basis for processing your personal data is consent, you may withdraw that consent at any time. 

Withdrawal of consent does not affect the legality of any processing carried out before the withdrawal.

 

You can withdraw your consent by: 

“Chaque utilisateur peut retirer son consentement à tout moment en envoyant une demande via le formulaire de contact ou par email. Ce retrait n'affecte pas la légalité du traitement effectué avant la demande.

 

Legal Basis for Processing

Legal Bases for Processing Personal Data (EU Users)

We rely on the following legal bases to collect and process the personal data of users in the European Union:

1. Consent

Users have provided their consent to the processing of their data for one or more specific purposes.

2. Legitimate Interest

Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. 

Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. 

Our legitimate interests are:

  ⁠◦ Responding to requests submitted via contact forms

  ⁠◦ Managing access to activities, bonuses, and subscriptions

  ⁠◦ Preserving the security and confidentiality of exchanges

  ⁠◦ Improving user experience through analytical tools (e.g., Google Analytics)

  ⁠◦ Offering editorial and pedagogical content tailored to expressed preferences

3. Contractual Necessity

Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. 

If a user does not provide the personal data necessary to perform a contract, the consequences are as follows:

  ⁠◦ We may be unable to provide access to certain services, activities, or personalized content.

 

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. 

We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

• IP address

• Location

• Hardware and software details

• Clicked links

• Content viewed

 

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site (e.g., submitting a form, signing up for an activity):

• First and last name

• Age

• Email address

Personal Data We Collect and How We Use It

We only collect data that helps us achieve the purposes set out in this Privacy Policy. 

We will not collect or use any additional data without notifying you first.

 

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

• IP address

• Location

• Hardware and software details

• Clicked links

• Content viewed

These data are used to:

1. Personalize the content offered

2. Detect errors and abuse

3. Improve navigation

4. Measure editorial impact

 Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain actions on our Site (e.g., filling out a form, signing up for an activity or bonus):

• First and last name

• Age

• Email address

• Country

• Confirmation of being of legal age

 

These data are collected directly from users when they:

• Fill out a form on the site

• Sign up for an activity, bonus, or subscription

• Participate in a ritual, challenge, or editorial experience

These data are used to:

1. Respond to requests submitted via contact forms

2. Manage access to activities, bonuses, and subscriptions

3. Ensure the security and confidentiality of exchanges

4. Offer editorial and pedagogical content tailored to expressed preferences

 

Who We Share Personal Data With

Internal Access 

We may disclose user data to members of our organization who reasonably need access to fulfill the purposes outlined in this Privacy Policy.

External Disclosures 

We do not sell or share your data with third parties, except in the following cases:

1. If required by law

2. If necessary for legal proceedings

3. To prove or protect our legal rights

4. To buyers or potential buyers of the company, in the event of a sale

External Links 

If you follow hyperlinks from our Site to another website, please note that we are not responsible for and have no control over their privacy policies and practices.

 

How Long We Store Personal Data

User data is stored only as long as necessary to fulfill the purpose for which it was collected. 

You will be notified if your data is retained beyond this period.

 

How We Protect Your Personal Data

User data is never sold. It is protected through:

• Secure tools for managing payments and access (e.g Googlepay, PayPal, MembershipWorks)

• An editorial architecture that limits collection to strictly necessary data

• Deletion of data once its intended use has been fulfilled

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there remains an inherent risk of harm. The Internet as a whole can be insecure at times, and therefore we cannot guarantee the security of user data beyond what is reasonably practical.

 

International Data Transfers

We transfer user personal data to the following countries:

• The Netherlands

When we transfer personal data internationally, we protect it as described in this Privacy Policy and comply with applicable legal requirements.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

The country receiving your data has been deemed to provide adequate data protection by the European Commission or, for UK users, by the United Kingdom adequacy regulations; or

1. We have implemented appropriate safeguards for the transfer. For example, the recipient is subject to binding corporate rules, or we have entered into standard EU or UK data protection contractual clauses with the recipient.

Payment Data 

Payments on our Site are processed via secure third-party platforms such as Stripe, PayPal, and MembershipWorks. 

We do not store full payment details (such as credit card numbers) on our servers. 

These platforms may collect and process personal data necessary to complete the transaction, in accordance with their own privacy policies.

 

Stripe Privacy Policy

• PayPal Privacy Statement

• MembershipWorks Privacy

Your Rights as a User

Under the General Data Protection Regulation (GDPR), users located in the European Union or the United Kingdom have the following rights:

1. Right to be informed

2. Right of access

3. Right to rectification

4. Right to erasure

5. Right to restrict processing

6. Right to data portability

7. Right to object

Children

The minimum age to use our website is 18 years old. 

We do not knowingly collect or use personal data from children under 16 years of age. 

If we learn that personal data has been collected from a child under 16, it will be deleted as soon as possible. 

If a child under 18 has provided personal data, their parent or legal guardian may contact our privacy officer to request deletion.

How to Access, Modify, Delete, or Challenge Your Data

If you would like to:

• Know whether we have collected your personal data

• Understand how your data has been used

• Know whether your data has been disclosed and to whom

• Modify or delete your personal data

• Exercise any of your rights under the GDPR

Please contact our privacy officer at: 

📧 frenchforbeginners@tr-frenchylangue.club 

📞 (936) 419-2263

Do Not Track Notice

“Do Not Track” (DNT) is a privacy preference that can be set in certain web browsers. 

We do not track users of our Site over time or across third-party websites, and therefore do not respond to browser-initiated DNT signals.

 

You can opt out by:

• Unchecking optional boxes in forms

• Leaving non-required fields blank

• Withdrawing consent via email or your personal account space

• Requesting data deletion

• Closing your account yourself, at any time

 

Cookie Policy

A cookie is a small file stored on a user's device by a website. 

Its purpose is to collect data related to browsing habits and improve user experience.

You may choose to:

• Be notified each time a cookie is transmitted

• Disable cookies entirely in your browser settings (note: this may reduce the quality of your experience on the Site.

Types of Cookies Used on Our Site

We use the following types of cookies:

1. Functional cookies

These cookies remember the selections you make on our Site so that your preferences are saved for future visits.

2. Analytical cookies

These cookies help us improve the design and functionality of our Site by collecting data on how you access it such as which content you view and how long you stay.

 Additional Clauses

Right of Access, Rectification, and Erasure 

Each user may request access to, modification of, or deletion of their personal data at any time.

Legal Basis for Processing 

Personal data is processed based on user consent or the performance of a contract.

Policy Updates 

This Privacy Policy may be updated. Any changes will be announced on the Site.

Modifications 

This Privacy Policy may be amended from time to time to remain compliant with applicable laws and to reflect changes in our data collection practices. 

When amended, the “Effective Date” at the top of this Privacy Policy will be updated. 

We recommend that users periodically review this Privacy Policy to stay informed of any updates. 

If necessary, we may notify users by email of significant changes.

 

Complaints

If you have any complaints about how we process your personal data, please contact us using the methods listed in the Contact Information section below. We will do our best to resolve the issue promptly and respectfully.

If you feel that your concern has not been addressed satisfactorily, you have the right to lodge a complaint with a supervisory authority. 

For users in France, this is the CNIL (Commission Nationale de l’Informatique et des Libertés): www.cnil.fr

If you have any questions, concerns, or complaints, you may contact our privacy officer, Tourfrenchylange, at:

• 📧 frenchforbeginners@tr-frenchylangue.club
• 📞 (936) 419-2263
• 📬 11133 Sentier Ombragé, PMB 297, Dallas, Texas 75229

 

 

1 - Legal Terms and Conditions

 

These terms and conditions (the "Terms and Conditions") govern the use of https://www.tour-frenchylangue.com/ (the "Site").

 This Site is owned and operated by Tour-frenchylangue. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES.

Intellectual Property

All content published and made available on our Site is the property of Tour-frenchylangue and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;

.Violate the rights of other users of our Site;

Violate the intellectual property rights of the Site owners or any third party to the Site;

Hack into the account of another user of the Site;

• Act in any way that could be considered fraudulent;

• Post any material that may be deemed inappropriate or offensive;

 

The Tourfrenchylangue platform may not be used for any unlawful, abusive, or disruptive activity. This includes, but is not limited to: • Posting or sharing offensive, discriminatory;

or defamatory content • Attempting to access private areas or accounts without authorization • Using the platform to promote unrelated services, products, or ideologies;

Harassing, impersonating, or exploiting other participants • Uploading malicious code, spam, or automated scripts • Misusing pedagogical tools or session spaces for non-collaborative;

- especially those protected by copyright or editorial rights • Using TLF content or the Tourfrenchylangue brand for personal promotion, advertising, announcements, or public;

commentary without written permission • Defaming, misrepresenting, or exploiting the name, content, or community of Tourfrenchylangue in any public or private context;

Circumventing access restrictions, payment thresholds, or participant limits defined by TLF;

All content, formats, and pedagogical materials offered through Tourfrenchylangue have been imagined, designed, and created by TLF.;

They remain the private and exclusive intellectual property of TLE. No reproduction, adaptation, or redistribution may be made without prior written consent.;

All content on the Tourfrenchylangue site is protected under copyright law and registered under the DMCA (Digital Millennium Copyright Act). Any unauthorized use, reproduction, or distribution may re; or

• TLE reserves the right to suspend or terminate access to any user who violates these terms...

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

Users may post the following information on our Site:

• Public comments.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

 

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.

 

The following goods are available on our Site:

• French language learning products for French adult beginners;

• French audio training;

• French oral training for individual, group of 4 persons, and couples and committed partners.;

French learning interactive activities and games;

• French writing training;

TFL offers online French language learning services, including video-based discovery courses, interactive exercises and activities, and intensive oral training. These services are designed for in.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions

Your subscription does not automatically renew. You will be notified before your next payment is due and must authorize that payment in order for your subscription to continue.

To cancel your subscription, please follow these steps: Cancellation & Refunds

Cancellation & Refunds

Solo Plan

The Solo plan offers unlimited access to Motiv'oral sessions, up to 3 hours per week. This plan is non-divisible, non-transferable, and non-shareable. It is valid exclusively for one participant. Any session started is considered delivered and non-refundable.

The participant is solely responsible for managing their schedule. Sessions may be cancelled or rescheduled up to 24 hours in advance without penalty. Late cancellations or missed sessions are non-refundable.

A rescheduling link is provided in the confirmation email. It is the participant's responsibility to use this link to cancel or reschedule according to the terms stated above.

Lover Plan

The Lover plan is designed for two committed participants. It is non-divisible, non-transferable, and non-shareable beyond the registered duo. Sessions are co-attended and valid only for the designated pair. Any session started is considered delivered and non-refundable.

Participants may cancel or reschedule up to 24 hours in advance. Late cancellations or missed sessions are non-refundable.

A rescheduling link is provided in the confirmation email. Either participant may use this link to manage the shared schedule in accordance with the terms above.

Family Plan

The Family plan is designed for 3 to 4 registered participants. It is non-divisible, non-transferable, and non-shareable beyond the designated group. Sessions are valid only for the registered family unit. Any session started is considered delivered and non-refundable.

Cancellations must be made at least 48 hours in advance. Late cancellations or missed sessions are non-refundable.

A rescheduling link is provided in the confirmation email. It is the responsibility of the group to coordinate and manage their shared schedule accordingly.

Multi-Session Plans

Annual Plan

• One last-minute cancellation allowed per month

• Beyond that, cancellations must be made at least 12 hours in advance

• Sessions not cancelled in time are non-refundable and deducted from your total hours

Semi-Annual Plan

• Two last-minute cancellations allowed per month

• Beyond that, cancellations must be made at least 24 hours in advance

• Sessions not cancelled in time are non-refundable and deducted from your total hours

Quarterly Plan

• One last-minute cancellation allowed per month

• Beyond that, cancellations must be made at least 48 hours in advance

• Sessions not cancelled in time are non-refundable and deducted from your total hours

Monthly Plan

• Cancellations must be made at least 48 hours in advance

• Sessions not cancelled in time are non-refundable and deducted from your total hours.

Free Trial

We offer the following free trial of our goods and services: 7 days.

At the end of your free trial, the following will occur: At the end of the free trial, access to Motiv'oral services will expire unless a paid plan is selected. No automatic charges are applied. Participants may choose to continue by purchasing a Solo, Lover, Family, or MultiSession plan. All services remain non-refundable once accessed.

To cancel your free trial, please follow these steps: No action is required to cancel the free trial. Access will automatically expire at the end of the trial period, as defined by the studio. No billing occurs unless a paid plan is manually selected by the participant. 

Payments

We accept the following payment methods on our Site:

We accept the following payment methods on our Site:

• PayPal;

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Guarantees

The following guarantees apply to our Site:

Tourfrenchylangue provides digital services and pedagogical experiences "as is," without any express or implied guarantees.

TLF does not guarantee specific learning outcomes, emotional results,;

• or technical compatibility with all devices or browsers.;

• While every effort is made to ensure quality, continuity, and privacy,;

• TLF cannot be held responsible for external disruptions, personal interpretations, or unmet expectations.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Tour-frenchylangue and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Tour-frenchylangue and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Texas.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Tour-frenchylangue are unable to resolve any dispute through informal discussion, then you and Tour-frenchylangue agree to submit the issue first before a non-binding mediator and to an through informal discussion, then you and Tour-frenchylangue agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Tour-frenchylangue. The costs of any mediation or arbitration will be shared equally between you and Tour-frenchylangue.

Notwithstanding any other provision in these Terms and Conditions, you and Tour-frenchylangue agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Additional Terms

Intellectual Property - Avatars, Fictional Characters, and Editorial Elements: All avatars, fictional characters, visual capsules, editorial rituals, and pedagogical formats created by TLF are protected content.

They remain the exclusive intellectual property of Tourfrenchylangue and may not be reproduced, modified, distributed, or used for personal or commercial purposes without prior written consent.

This includes any visual, textual, or symbolic element designed to embody the studio's editorial identity, community experience, or pedagogical thresholds.;

Nature of Services - Editorial, Pedagogical, Non-Therapeutic: All services offered by Tourfrenchylangue are editorial, pedagogical, and community-based in nature.

They are not intended to provide therapy, medical advice, or psychological counseling.

Any emotional interpretation, personal transformation, or symbolic resonance experienced during sessions is the sole responsibility of the participant.

TLF does not guarantee emotional outcomes, healing, or therapeutic effects, and no session should be considered a substitute for professional care.

Format Commitment - Solo, Lover, Family:Each format offered by Toufrenchylangue (Solo, Lover, Family) is designed with a specific editorial rhythm and participant threshold.

Engaging with these formats implies a commitment to their structure, timing, and symbolic roles.

Any attempt to bypass, fragment, or reinterpret these formats without prior agreement may result in restricted access or suspension.

Respecting the editorial integrity of each format is essential to the shared experience and pedagogical intent of TLF.;

Clause sur la co-création et les retours: Toute co-création (textes, visuels, formats) réalisée ave TLF dans le cadre d'un service reste la propriété de TLF, sauf mention contraire. Les retours, suggestions ou inspirations partagées par les participants peuvent être intégrés dans l'évolution du studio, sans compensation automatique.;

Age Eligibility and Account Closure; Toufrenchylangue is reserved exclusively for adults aged 18 and over.

By accessing the platform or participating in any service, the user confirms that they meet this age requirement.

This threshold protects the editorial, emotional, and pedagogical integrity of the experience.

If this condition is violated — intentionally or through misrepresentation. TLF reserves the right to suspend or permanently close the account without notice.

No refund or continuation will be granted in such cases.;

Nature of the Studio, not a School or Training Center. Tourfrenchylangue is not a school, academic institution, or certified training center.

It is a pedagogical space for editorial initiation, oral practice, and immersive training in French, designed for adult learners

It is a pedagogical space for editorial initiation, oral practice, and immersive training in French, designed for adult learners seeking creative, ritualized, and community-based engagement.

The studio offers non-accredited services that do not lead to diplomas, certifications, or formal evaluations.

Participation is voluntary and symbolic, and each format (Solo, Lover, Family) invites learners into a shared editorial experience rather than a standardized curriculum.

TLF reserves the right to define its pedagogical rhythms, editorial thresholds, and participant logic independently of institutional norms.;

• Audience Eligibility - Adult Learners of French: Toufrenchylangue services are exclusively reserved for adult learners of French.

This includes:

• Foreign adults who are beginners, false beginners, or returning learners

• Individuals seeking editorial, oral, or immersive training in French, regardless of their current level

• Participants who engage with the experience in good faith, respecting the pedagogical and editorial nature of each format

TLF reserves the right to deny access or close accounts that do not meet these eligibility criteria or that misrepresent their learning profile.

These thresholds protect the integrity of the studio's editorial rhythm, emotional safety, and pedagogical intent.;

Emotional Protection and Respectful Engagement: TLF is committed to creating a respectful, welcoming, and friendly space

Emotional Protection and Respectful Engagement: TLF is committed to creating a respectful, welcoming, and complice space for all participants.

Each learner is responsible for their own emotions, interpretations, and level of engagement.

In case of discomfort, conflict, or repeated disruption, TLF may suspend access to preserve the integrity of the studio and its editorial rhythm;

Intellectual Property - Avatars, Editorial Formats, and Visual Capsules

All avatars, fictional characters, visual capsules, editorial rituals, and pedagogical formats created by Tourfrenchylangue - including Motiv' oral sessions, Frantistique, and Chiffranstique - are protected content.

They remain the exclusive intellectual property of TLF and may not be reproduced, modified, distributed, or used for personal or commercial purposes without prior written consent.

This includes any visual, textual, or symbolic element designed to embody the studio's editorial identity, community experience, or pedagogical thresholds.; and

Forum Use - Respectful Exchange and Editorial Integrity

All avatars, fictional characters, visual capsules, editorial rituals, and pedagogical formats created by Tourfrenchylangue — including Motiv'oral sessions, Frantistique, and Chiffranstique— are protected content.

They remain the exclusive intellectual property of TLF and may not be reproduced, modified, distributed, or used for personal or commercial purposes without prior written consent.

This includes any visual, textual, or symbolic element designed to embody the studio's editorial identity, community experience, or pedagogical thresholds..

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws.

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(193) 941-9226

frenchforbeginners@tr-frenchylangue.club

11133 Sentier ombragé PMB 297Dallas, Texas 75229

You can also contact us through the feedback form available on our Site.

Effective Date: October 25, 2025

2 - Terms and Conditions of Sale - Tourfrenchylangue Space

 

1. Seller Identity

The website www.tour-frenchylangue.com is published by PHILOMIN Sylvie, operating as an independent provider. Contact: [email address].

2. Services Offered

The Tourfrenchylangue space offers digital services for immersive discovery of the French language, intended for adult beginners:

•  Oral, audio, and written sessions

•  Interactive activities

•  Individual, duo, or group support (up to 4 people)

Services are described on the corresponding pages of the site. Visuals are illustrative.

3. Pricing and Payment

•  Prices are displayed in euros or dollars depending on the geographic zone.

•  Payment is made online, primarily via PayPal or Apple Pay, at the time of order.

•  Cash payments are not accepted.

•  Prices may change, but the applicable rate is the one in effect at the time of the order.

4. Access Modalities

Services are delivered digitally: videoconference, audio, documents, or access to pedagogical spaces. Access is activated after payment validation.

5. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply:

•  To digital content provided immediately after payment

•  To services already fulfilled or started with the client’s agreement

By validating the order, the client expressly agrees to waive their right of withdrawal for these services.

6. Refund Policy

Refund requests are governed by the specific conditions of the selected plan (Solo, Duo, Family, etc.). 

Any request made outside the clauses defined by the plan cannot be considered. 

Clients are invited to consult the conditions of their plan before submitting any request. 

No refund will be granted for services already fulfilled or content already delivered.

7. Intellectual Property

•  All content, formats, and materials offered within the Tourfrenchylangue space remain the exclusive property of Lylo.

•  Any reproduction or distribution without written consent is prohibited. (https://www.dmca.com/r/x437lyj)

8. Liability

•  Services are offered with care and commitment, but without guarantee of specific results.

•  They constitute pedagogical support, not therapy or performance commitments.

9. Disputes and Mediation

•  In case of dispute, an amicable solution will be sought.

•  The client may refer to an accredited mediator.

•  The competent jurisdiction is that of the seller’s place of residence.

 

Community Space — TFL Forum

The Tourfrenchylangue space may offer interactive zones (forum, comment sections, vocal or written lounges) reserved for registered members. By participating, each user agrees to respect other members and communicate with kindness, not publish any content that is unlawful, offensive, discriminatory, or contrary to applicable laws. No insults, contempt, or defamation — whether explicit or disguised — will be tolerated. Any violation will result in permanent exclusion from the community space, without prior notice. All forms of advertising, promotion, or solicitation are strictly prohibited, whether explicit or disguised. The publisher reserves the right to moderate, suspend, or remove any content or access in case of non-compliance with these rules.

Le site www.tour-frenchylangue.com est édité par : 

11133 Sentier ombragé

PMB 297 Dallas, Texas 75229

Adresse email : frenchforbeginners@tr-frenchylangue.club

Responsable de la publication : Philomin Sylvie